Just when I thought I was going to have to shell out ANOTHER couple hundred dollars to have someone come and haul off the roofing materials that had been left in my driveway for nearly a year, Skyline Roofing Company "stepped up to the plate."
In August 2009, a nice, clean-cut young man came to my door and explained to me, "Due to the recent hail storms in your neighborhood, nearly all the roof tops on these homes have enough severe hail damage that insurance companies are covering the cost to have them replaced. If you would agree to allow OUR roofing company to do the work, weʼll cover HALF of your deductible."
Well, I figured, as long as my insurance company agreed, how could I go wrong? Okay... hereʼs how: The roofing company told me they would be needing the first check issued by the insurance company in order to buy their supplies. (I swear, Iʼm not an idiot; just naive.) I was a bit skeptical, but the man selling me the roof (letʼs call him Shmoe) really did come across as an honest and sincere person. I signed a contract and handed over my $2,700.00 dollar check, looking forward to my beautiful new roof. My thoughts were that, because I signed a contract they would HAVE TO do the work. (Funny how a contract is worthless when the person with whom you signed it doesnʼt seem to exist.)
Due to in-climate weather, the work was scheduled and rescheduled several times. Eventually winter rolled around and I still had no new roof. I attempted to call the owner of the company on several occasions, to no avail. Finally, in the spring of 2010, I asked a lawyer friend if he would write a "scary letter" to the roofing company letting them know that legal action would be taken if the job I paid for wasnʼt completed by August 2010. Apparently, all of this companyʼs mail was being forwarded to Shmo, who sold me the roof. Shmo called me and explained that the owner of the company had left town, not only with the money I had given him, but the money of several other customers as well and that there was nothing he could do to get it back.
Fearing legal action, he did attempt to gather any leftover materials he could get his hands on, from other jobs, in hopes of eventually putting on the roof that he had promise me nearly a year prior. Materials slowly piled up on my driveway; little bits at a time throughout the summer. As August 2010 rolled around, I was nearing the one year mark, at which point the insurance company would no longer issue the remainder of the money to cover the cost of the roof. Week after week, it was becoming more and more difficult to get in touch with Shmo. August came and went and the next thing I knew, it was February, 2011. Thatʼs when Skyline Roofing Company stepped in.
Having hear about my situation, Scott from Skyline paid me a friendly visit. He explained to me that Skylineʼs mission was to reclaim the hard working reputation that roofing companies once had. It seems that, following the hail storms in 2009, many roofing companies took advantage of the situation; They convinced homeowners such as myself, that they were reliable, trust worthy, hard working companies that wanted to do the work that needed to be done at little or no cost to you as long as your insurance company accepted the claim.
Needless to say, having been scammed before, I was not fully trusting what Scott was proposing. He said that his company would simply use the materials that were left in my driveway and put on my new roof at no cost to me whatsoever. His only request was that I would allow them to post one of the companyʼs temporary signs on my front lawn. Now this REALLY did seem like a no loose situation, didnʼt it? Well, it was!
By the next weather-permitting day, as I approached my house, I barely recognized it as my own! Not only did I finally have the new roof I had waited nearly two years for, but I could actually pull ALL THE WAY into my driveway! The roof looked so beautiful and there was not a speck of debris or trash to be found!
I honestly canʼt thank Scott and Skyline Roofing enough for their hard work and selflessness; I just wish them all the best in their mission. Theyʼve proven to me that, not only do good things come to those who wait, but there really is such thing as an honest and reliable roofing company out there.
Thank You Skyline! Sincerely, Cecily Citrino, Homeowner 03/27/11